What We Collect and Why We Use It
When you open an account, we collect the details you provide — your name, contact information, and the e-wallet identifiers linked to DANA, OVO, or GoPay. This data is used to verify your account, process withdrawals to your registered wallet, and respond to support requests. We
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also collect device and session data automatically — your browser type, IP address, and interaction logs — to keep the account environment secure and to detect unusual access patterns. Payment data tied to your DANA or OVO wallet is handled under the same security layer as
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your login credentials; it is not shared with advertising networks or analytics providers outside of what is needed to process your transaction. We may share limited data with payment processors and fraud-prevention services that operate as part of the withdrawal and deposit flow. Any such partners
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are bound by data handling agreements consistent with this policy. Your data is retained for as long as your account remains active or as required under applicable regulations in Indonesia. Where local law permits, you may request a copy of the data we hold or ask
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us to correct inaccurate records. Availability of all services, including data rights, depends on local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.